Common questions, straight answers

Using the service

What's the cost to send a request?

Nothing. The form and the callback are free. If you hire the roofer, you pay them for their work like you would if you'd found their name yourself.

How many roofers get my info?

Exactly one. The request goes to a single registered, independent roofing company covering your town. Your number isn't sold, shared, or put on a contractor blast list. The callback will come from a number you don't know, usually a pro between jobs.

How long until someone calls?

Typically inside the hour on business days. Nights, weekends, and storm backlogs stretch that. Water actively entering the house counts as urgent; mark it and note where it's coming through.

Am I obligated to hire the company that calls?

Not at all. The call is a conversation: describe the roof, hear what they think it needs, get their number, decide. No fee, no obligation.

Roofs in King County

How do I verify a roofer is legitimate?

Washington requires roofing contractors to register with Labor and Industries and carry bond plus insurance. Look the company up free at lni.wa.gov before signing anything; it takes two minutes.

Does a reroof need a permit here?

Every city runs its own permit office, and the roofer on the callback will know your city's rule and typically files it as part of the job.

Can roof work happen in the rain?

Repairs and tarping run year-round because leaks don't wait for summer. Replacements get scheduled around forecast windows, but crews in this county work through most of the wet season. Ask on the callback what's realistic for your job in your month.

Coverage and who we are

My town isn't listed. Now what?

Choose the nearest listed town and name your real location in the message; county roofers cover the gaps between towns routinely. If nobody covers your spot, you'll be told so instead of left hanging.

Is this a roofing company?

No. It's a referral service, stated plainly. The company that calls does the work, registered and insured in Washington. Verify any contractor's standing at lni.wa.gov before hiring.